Terms And Conditions

  1. The fastest way to order is to place an order by filling out the checkout (shopping cart) form and confirming payment via the website
  2. Your order will be processed in working days and hours in accordance with the existing queue
  3. We are not responsible for delays caused by mistakes of the couriers and majeure forces such as natural disasters, floods, riots etc. Including if your shipment exceeds working days due to delays from the post office
  4. The receipt number will be informed to you via our system via SMS and email
  5. We do not accept photo requests from watches that are deemed complete enough on the website.
    If you want clearer photos, please request to our customer service. We need around 1-2 days to send photos and we have the right to refuse your request

This page (along with the documents referred to in it) shows you the terms of use which are the basis for you in using our website arlojimurah.com, either as a guest or registered user. You agree that your continued use of this website shows that you accept and agree to these terms of use and that you agree to comply with them. If you do not agree to these terms of use, we invite you to discontinue use of our site.

Information about us
arlojimurah.com is a site that is operated and owned by ("We"), a company established under the laws of the Republic of Indonesia. Any questions about us or our website can be sent to admin@arlojimurah.com.

Products and Services

  1. Orders that you order through the site will be approved when you receive confirmation from arlojimurah.com. This confirmation will be emailed to you.
  2. Payment for your order can be made via paypal transfer which has been designated by arlojimurah.com
  3. The service fee that you are charged is in accordance with the order price amount.
  4. Prices for products and shipping services are subject to change at arlojimurah.com policy without prior notice.
  5. All information regarding offers, gifts, promos, products through promotional media or print media can you directly ask our staff or via email to: admin@arlojimurah.com

Paypal payment system
To provide convenience and certainty for customers in making transactions on arlojimurah.com, we currently have implemented an online payment system when customers purchase products online using a payment system option from Paypal that can be integrated with Visa / MasterCard and all transactions will be processed in US Dollar.
We ensure your order payment process is secure with the Secure Sockets Layer (SSL) protocol where SSL provides full security for every customer and freedom to shop online without worrying about the possibility of credit card information theft.

TRANSACTIONS THROUGH PAYMENT PAGE ONLINE
I. SERVICE SYSTEM

  • Ordering products through the payment gateway arlojimurah.com can be done every day 24 hours. Our customer service is ready to serve you. For orders on Sundays / Holidays and outside operating hours, items ordered will be placed in the order inbox and will be processed on the following business day.
  • Each customer will be charged a booking fee per transaction whose mechanism is fully regulated by arlojimurah.com.
  • Product exchanges for orders made online can only be served at certain designated store sites.
  • Cancellations of products that have been ordered can only be done manually (sending cancellation requests) to arlojimurah.com.

II. ONLINE BOOKING & PAYMENT PROCEDURES

  • Customers can log in first or not on arlojimurah.com. For customers who are not yet registered as users / members must fill out the registration form in advance to be able to login and transact on the arlojimurah.com site
  • After a successful login, the customer can order the product online, then fill out the order information and credit card data on the online payment page as follows:
  1. Customer name and address
  2. Type of card used
  3. Visa / Master card and credit card numbers
  4. The type and number of products ordered
  5. Product delivery / pickup address
  • After successfully ordering a product on an online payment page, then proceed with approving the online transaction that has been successfully carried out.
  • Customers are required to click Disclaimer (I accept ...) before making an online payment agreement to the terms and conditions imposed by arlojimurah.com
  • The customer pays as a willingness and approval of the order transaction for the value of the transaction, which is signed with the approval of the card processing bank that has debited.
  • The customer is then required to complete the payment and if the payment transaction has been successfully carried out, we will send the payment receipt via electronic mail (e-mail) to the e-mail address listed in the buyer's personal data within 1 (one) day after the payment process completed.
  • Customers are required to save proof of payment if at any time needed in the payment confirmation process.
  • All transactions will be processed within 1 x 24 hours.
  • arlojimurah.com has the right to reject customer transactions if deemed inappropriate.
  • Customers can also pay for orders manually by transferring to the bank listed on the check out page and confirming payment on the "Payment Confirmation" menu.

III. PRODUCT DELIVERY

  • Delivery of products will be made after arlojimurah.com receives payment confirmation via "Payment Confirmation" (located on all pages of the site) for transactions made by customers max 1x24 hours working days. Customers can find out the order status by using the options in the Order History (customers are requested to log in first).
  • Delivery will be made on the same day if the product order and confirmation of payment to arlojimurah.com before 14.00 WIB (working days).
  • Product shipping costs will be charged to customers. The cost mechanism is fully adjusted to the cost of the shipping courier service used, and is not charged if the delivery area is within the area designated by arlojimurah.com.
  • The customer is required to pay insurance to ensure the package safely reaches the customer.
  • arlojimurah.com is not responsible for damage to goods / packages caused by third parties such as the courier service used.
  • Product delivery using courier services:
    • JNE (Domestic)
    • EMS / DHL for international customers

IV. PRODUCT WARRANTY

  • All products marketed by arlojimurah.com are guaranteed (generally 1 year, varies depending on product type).
    Proof of authenticity is indicated by an official guarantee card that can be claimed at all service centers scattered internationally and domestically.
  • The warranty does not apply if:
    • The original warranty card is damaged, lost or cannot be shown
    • The product serial number is damaged, missing, has streaks or handwriting
    • The product has been disassembled by someone other than the warranty provider
    • The product becomes damaged due to misuse, accidents, falls, natural disasters, struck by lightning, exposed to liquids, changes in electrical voltage, and so on.
    • Batteries are not covered by the warranty

V. CANCELLATION, RETURN, AND EXCHANGE OF PRODUCTS

  • Transaction cancellation can only be done if the item has not been sent by arlojimurah.com. Transaction cancellation can only be done by contacting our customer service.
  • Complaints and claims for your order must be informed to arlojimurah.com within 1 x 24 hours (twice twenty-four hours) from the time you receive proof of transactions and goods.
  • Goods that have been purchased cannot be exchanged or returned, unless the contents of the package are different from those ordered.
  • The items exchanged must have been received a maximum of 1 x 24 hours working days since the claim was submitted. For out of town refer to the date post / courier stamp.
  • arlojimurah.com can only accept returned ordered items intact (never used), the seal is not damaged and there is no damage to the physical packaging.
  • arlojimurah.com has the right to cancel orders that are considered to be fraud or to commit fraud or errors from the system that could harm arlojimurah.com.
  • arlojimurah.com will not serve customer claims for online transactions that occur due to misuse of credit cards. The customer is fully responsible for the credit card ownership.
  • arlojimurah.com will not serve claims / complaints on goods that have been received for more than 1 month.

VI. PRODUCT DESCRIPTION AND CONDITIONS

  • Item / photo status is presented as accurately as possible with periodic updates that can change at any time.
  • Product conditions are as follows:
    • The goods are sealed / wrapped according to the manufacturer.
    • It is possible that there are differences in color of items that are not exactly the same as what is displayed on the site, can be caused by lighting factors and computer monitor settings / resolution and cannot be used as a reference.
  • Customers must ensure product details / information that meets the required specifications before approving the online payment page.

VII. PRODUCT PRICE AND PURCHASE / PAYMENT CONFIRMATION

  • The price of the product to be paid is as stated on the shopping basket and or order invoice (payment page).
  • If there is a change in price, the applicable price is the price that matches the total shopping information displayed on the payment page.

VIII. ANTICIPATION OF Misuse of Credit Cards in Online Transactions

  • Anticipate via the site:
    • Customers are required to register as a member on the arlojimurah.com site by providing complete information about their personal data and the type of card used when making payments via credit card.
    • arlojimurah.com will add key questions for customers who will pay online.
    • Key questions will always appear every time a customer will approve a transaction to be made.
  • Verification via telephone / e-mail
    • arlojimurah.com will verify via telephone / e-mail to ensure that the customer concerned is the owner of the credit card that transacts online.

IX. PRIVACY AND SECURITY

We guarantee the security of your personal data using arlojimurah.com services
We protect all of your personal information. We will protect the confidentiality of the information you enter in arlojimurah.com for your interests
arlojimurah.com may change and update the terms and conditions of this site at any time. We will notify these changes on the site and e-mail if deemed necessary. Changes to the terms and conditions will take effect as soon as they are posted on the site

Access our site
Access to our site is publicly available. However, we reserve the right to withdraw or change the services we provide on our site without notifying us in advance (see below). We are not responsible if for some reason our site is not available at any time or for what time period.
From time to time, we may restrict access to certain parts of our site or our entire site to users who have registered with us.
If you choose or you are given a user identification code, password or other piece of information as part of our security procedures, you must maintain the confidentiality of that information and you may not disclose it to third parties. We reserve the right to turn off the function of the user identification code or password, whether chosen by you or allocated by us at any time if, in our opinion, you do not comply with any of the conditions of use.
When using our site, you must comply with the terms of the usage policy which is accepted and approved by our Privacy Policy. You are responsible for carrying out all the arrangements needed for you to access our site. You are also responsible for ensuring that everyone who accesses our site through your internet connection, knows these conditions and complies.

Dependence on information placed
Comments and other material placed on our site are not intended to be reliable advice. Therefore, we free ourselves from all obligations and responsibilities arising from dependence on these materials from visitors to our site, or from anyone who can get information about any of its contents.
You should carefully review the information before you start bidding.

Our site changes regularly
We intend to update our site regularly and can change its contents at any time. If a need arises, we may suspend access to our site, or close it for an indefinite time. The material on our site may expire at any time at any time and we assume no obligation to update the material.

Information about you and your visit to our site
We process information about you in accordance with our privacy policy Privacy Policy. By using our site, you agree to the processing and you guarantee that all data provided by you is absolutely correct.

Uploading material to our site
When you use a feature that allows you to upload material to our site or to engage with other users of our site, then you must meet the content standards specified in the usage policy that can be accepted from our Privacy Policy. You guarantee that the contribution meets these standards, and you compensate us for violating the guarantee. Any material that you upload to our site will be considered material that is not confidential and is not protected by ownership and we have the right to use, copy, distribute and disclose the material to third parties for all purposes. We also reserve the right to reveal your identity to third parties who claim that material placed or uploaded by you to our site is a violation of their intellectual property rights or their personal rights. We will not be responsible or liable to third parties for the content or accuracy of the material placed by you or other users of our site. We have the right to delete material or posts that you make on our site if it is offensive, can trigger hatred, defame or be restricted based on the relevant laws in Indonesia.

Changes
At our discretion, we may revise these terms of use at any time by changing this page without prior notice. You are expected to check this page from time to time to pay attention to any changes we make, because it binds you. Some of the conditions contained in these terms of use may also be replaced by the terms or notices published elsewhere on our site.

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